Terms & Conditions
Introduction: Renasanz Salon, located in Berlin, provides hair services to customers. By accessing our website, you agree to these terms and conditions and understand that we reserve the right to attend the customers we choose to.
Booking and Cancellation Policy: All bookings must be made through our website or by calling our salon. If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee.
Service Quality: Renasanz Salon strives to provide the highest quality of hair services. If you are not satisfied with your experience, please let us know and we will do our best to resolve the issue.
Health and Safety: Renasanz Salon follows strict health and safety protocols. We ask that all customers arrive on time for their appointment, wear a face covering, and understand that temperature checks may be performed upon arrival.
Liability: Renasanz Salon will not be held liable for any injury or damage resulting from the use of our services. By using our services, you understand and agree to these terms.
Changes to Terms and Conditions: Renasanz Salon reserves the right to change these terms and conditions at any time without prior notice. Your continued use of our website and services signifies your acceptance of any changes.
Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Germany.
By accessing and using our website and services, you agree to these terms and conditions. If you have any questions, please contact us.